Please ensure you have updated to the latest drivers available at /downloads. This log is recorded only when you enable it and, when shared with Tilt Five, will help our technical support team analyze the performance of your Tilt Five hardware. To better assist you with some technical issues, Tilt Five may request that you provide a diagnostics log from your Tilt Five Control Panel. This will help us update our list with more cable and hub options for the Tilt Five community. Our hardware team frequently conducts compatibility testing of commercially available USB cables on different PC hardware. Please email with the make the and model or a link to where the cable may be purchased. If you are successfully using an extension cable or hub not listed here, we would like to hear about it. Note also that we have discovered many USB cables marked as being USB 3.0/3.1 on retail websites like do not actually meet the minimum specifications of either USB C or USB 3.0 for data bandwidth or power transmission – both necessary for the Tilt Five glasses to function. Typical USB cables will not be molded to fit or seat properly into the Tilt Five glasses and may unexpectedly disconnect from the glasses during use. You are also welcome to try these solutions but you may encounter hardware compatibility issues.Ī word of caution if you are buying third-party USB cables to replace the one that comes with the Tilt Five glasses. Members of the Tilt Five Community are listing USB cables and hubs that they have been able to use on our Discord.
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